Offers Full-Time, On-Demand, or Random Call Recording
Use VOXPhile to manage or preview your audio files
Digital Voice Recording
Exceptional customer service is never an option.
VOX Phile is Dial Connection's
Digital Voice Recording
Management Program.
Ensure that your agents handle customers properly and have the best
training examples to follow with Dial Connection Digital Voice Recording.
Calls may be recorded for Quality assurance or training purposes.
Both inbound and outbound calls may be recorded and Digital Voice
Recording may be used in the Call
Center Supervisor Application. Recording may be set for Full-Time,
On-Demand or Random. View and listen to the recorded files with Dial
Connection's VOXPhile Application.
